Phishing emails are certainly still a thing and they are getting more sophisticated. You can’t just look at the email address of the sender and use that to determine the veracity of the email. It is not at all difficult to fake an email address and domain name. So just because you see the email was from This email address is being protected from spambots. You need JavaScript enabled to view it. it does not mean that it really is from Netflix. To help you identify if the email really is a phishing scam we’ve collected together some top tips that should help keep you safe.

  1. Check the hyperlinks before you click on them
    Before you click on any imbedded links hover you mouse over them to view the URL. Check the details of the web address and if it looks like it doesn’t match the site you are expecting then don’t use it.
  2. Check the URL of the hyperlink
    Web addresses work in a very specific way and knowing this can save you from being caught by a tricky scammer. The final part of the address is the most important part.
    For instance – info.yourbank.com, would indicate that a page titled 'info' is part of the website belonging to ‘your bank’.
    BUT yourbank.com.companyname.com, would indicate a page entitled ‘yourbank.com’ on a website belonging to ‘company name’s’ website.
    Basically, if the last part of the URL is not the main address you would expect then don’t click on it.
  3. Poor Spelling or Grammar
    This can be a dead giveaway. If the spelling and grammar is poor, or even if it doesn’t read quite right, then the chances are that it is not coming from a large company but from someone who doesn’t speak English as their first language.
  4. You can’t win something you didn’t enter
    Even if the email looks legitimate and is offering you a tempting amount of money or a tempting prize, don’t get sucked in. Telling you that you have won a prize is one of the easiest ways to get people to click on a link, and scammers use it mercilessly. If you did not enter a charity prize draw then there is no way that you could have won one!
  5. Don’t be intimidated by grandiose threats
    Some scammers try to tempt you to click and others threaten you to try and reel you in. If you receive an email that is making threats about cutting off your service or your bank account unless you confirm your identity, just delete it.
  6. It just doesn’t feel right
    If you have any concerns that the email you have received is not legitimate. Then don’t click on any of the links. Personally, I would just ignore it entirely, but if you are worried - instead of following the link, contact the company or agency using details from their website. Before you even get on the phone you can check if the telephone number on the website is the same as in the email, if it isn’t then the chances are that the email really is a fake. Ultimately you should just trust your instincts.